All W.A. Portman & Breman Precision art supplies and products undergo a rigorous quality control process and are engineered for enduring performance over years of use. We are proud to offer a Limited Lifetime Warranty on all W.A. Portman & Breman Precision products that are sold by approved dealers. Under which, W.A. Portman & Breman Precision warrants against manufacturing defects in material and workmanship for the life of the products.
Because W.A. Portman & Breman Precision cannot track or safeguard products sold outside of its authorized sales channels, products purchased from unauthorized sellers do not come with the W.A. Portman & Breman Precision limited lifetime warranty.
W.A. Portman & Breman Precision Product Limited Lifetime Warranty
If a product fails due to material or craftsmanship error during the warranty period, W.A. Portman & Breman Precision will repair or replace the items at our discretion. We define the warranty period as the length of time that the first owner owns the product.
To make a warranty claim, proof of purchase from a W.A. Portman & Breman Precision Authorized Dealer must be presented, without exception. If a claim is made for a product later than one (1) year after purchase a $10 processing fee may be required to process the claim.
By the purchase and use of our products, you agree that W.A. Portman & Breman Precision is not liable for incidental, consequential, or special damages associated with the return, replacement, or use of your product. The W.A. Portman & Breman Precision warranty is a comprehensive and explicit limit of liability, and all items outside of it are not addressable by, or the responsibility of, W.A. Portman & Breman Precision. Certain states have variances regarding implied warranties and in those situations, we remain fully compliant.
Countries supported by our shipping/replacement are United States (US).
The W.A. Portman & Breman Precision Limited Lifetime Warranty is voided if the products are subjected to commercial use.
To make a warranty claim please fill out the Product Issues Section of our contact form.